Terms & Booking Policy
consultation fee, payable in advance
notice for a full refund
laser consultation and patch test
Booking an appointment
Complete the appointment request form, and I’ll contact you to arrange a suitable time. Submitting the form is a request, rather than a confirmed booking.
Once we’ve agreed on an appointment, I’ll send you a SumUp payment link for the consultation fee or required deposit to secure your booking. The full treatment fee is not required in advance.
Consultation fees
In person and remote skin consultations cost £50. This is payable in advance and is redeemable against products or treatments purchased within four weeks.
Laser consultations and patch tests are £20 and must also be paid for in advance.
Appointment Cancellations and Deposits
If you need to cancel your consultation or appointment, please give at least 48 hours' notice to receive a full refund.
Your deposit is refundable if you cancel with at least 48 hours’ notice before your appointment. If you cancel with less than 48 hours’ notice, your deposit is forfeited.
If you cancel your treatment appointment with less than 48 hours’ notice, 50% of the appointment price is payable.
If I need to cancel your appointment for any reason, you can choose between rearranging or receiving a full refund, whichever works best for you.
Late arrivals
If you arrive late, your appointment will use the time remaining. The full appointment price remains payable, regardless of how much treatment can be completed.
Contact
To discuss your appointment or notify me of a cancellation, call 0782 5807949.